Thank you for taking the time to leave a review.
We're sorry to hear that the candy in your gift box was not to your liking.
We understand that getting the balance of hard and soft candies can be a challenge, and we apologize for any disappointment. We have checked the batch to ensure everything is in good condition and it appears that your candy is as fresh as possible.
Certain candies, like the caramel rolls are harder than one woud expect but that is not a defect but rather the nature of the product In the future, please don't hesitate to reach out to us if your candy is not 100% to your liking.
With our Onward Package Protection, we stand behind every purchase.
Thank you for your feedback and we hope you will give us another chance in the future ! Sincerely, Jon Prince / President