To Our Loyal Customers,
I want to personally THANK YOU for your support during these unprecedented times when each day often feels like a week.
Below is an overview of ways to order your favorite candies in time for Easter.
INTERNET ORDERS:
Operations are normal and we are dispatching orders as usual. There may be delays due to manufacturer supply chain issues and we will notify you if this affects your order.
We are doing all possible to ensure timely delivery but please note that Fed Ex, UPS, and USPS are extending delivery times. If the date of delivery is an issue, we encourage you to order early.
RETAIL OPERATION:
Pittsburgh customers can pick up candy at our warehouse using curbside delivery. Please note that we are not allowing customers into our warehouse and payment must be done in advance by credit card.
All curbside delivery orders are eligible for a 20 percent discount and we are temporarily waiving credit card processing fees.
To order for curbside delivery, please do the following:
- Go to CandyFavorites.com to view available items.
- Place your order by phone, fax or email. See details below
- A personal shopper will fill your order and get billing details.
- Drive to our warehouse at 1101 Fifth Avenue., McKeesport, PA 15132. Hours of operation are Monday through Friday, 8:00 - 4:00 PM.
- Ring the doorbell and we will place your order on a wheeler.
- If you want your order delivered, this can be done for a nominal fee.
WHOLESALE CUSTOMERS:
We are continuing regular deliveries but there is a chance your order will be delivered on a different day or earlier – or later- than normal.
Our normal sales force will not be visiting accounts and orders can be placed by email, fax or phone.
- Orders can be emailed to support@candyfavorites.com
- Our fax number is 412-673-4406
- Our phone number is 412-678-8851
Due to the coronavirus pandemic, health and insurance regulations and manufacturer directives, we will no longer be able to issue credits or accept returns of out of date products.
We greatly appreciate your flexibility and look forward to when life is more stable. Until that time, we will do all possible to help make shopping from us as easy as possible.
Sincerely,
Jon H.PRINCE
