If you have shopped at McKeesport Candy Co. or CandyFavorites.com, you know that we take customer service VERY seriously.
Customer service is THE cornerstone of our business model, a principle established by our founder, Ernest Prince, when he started the company in 1927.
As he later said in his 1955 National Candy Wholesalers Association Presidential Keynote Speech:
"To continue progress, the candy wholesaler must find ways to better serve the mass market.
Two very important ways in which he is better equipped is the QUALITY OF CUSTOMER SERVICE and AVAILABILITY OF MERCHANDISE..."
This dedication to the "quality of customer service" was carried on by his son, Jerry, who took over in the 1980s, and it remains a hallmark of our operations today.
We are proud to announce our partnership with Onward Package Protection, which guarantees 100% satisfaction on every order for a minimal fee.
This comprehensive coverage protects against theft, damage, or melting, all with just the click of a button.
As a bonus, you will also earn 5% cash back on every transaction, which can be applied to your next order, making it advantageous to choose ONWARD, not just for peace of mind but for future savings too!
Here’s why people love it:
✅ Easy claims process
✅ Quick resolutions (no long waiting times)
✅ Peace of mind for just a few extra cents at checkout and 5% Cashback Rewards for your next order. It pays for itself and then some!
ONWARD PACKAGE PROTECTION ensures that you will receive your favorite candy in perfect condition while making your online shopping experience as delightful as the treats you order!