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I have been a customer for a few months. I love the nonpareils. But my last order arrived with 4 of 8 bags open and the candy mixed into the packing peanuts. I called, did what the woman told me to do and I have not heard back. This is not good service.
Hi Nancy,
We're sorry for the delay, but the person who normally does the email support was on vacation and has only just returned. We apologize that your email wasn't replied to over the two business days after it was received. We're filing a claim with your package insurance today. When they reach out to you either under 'Checkout+' or 'Onward', please follow their instructions to get your refund.