You are correct that we do not guarantee kosher products and are very forthright about this. If you read our customer service section or the email sent to you, you would understand that we are doing our very best to provide accurate information. Still, we cannot guarantee it, as manufacturers change frequently, and so does kosher certification.
We also explain that we repackage bulk goods, and they may be kosher, but they do not carry certification.
Here's a link that is featured in our Customer Service section - https://www.candyfavorites.com/pages/ordering-kosher-candy
We are certainly sorry your experience wasn't up to your standards and won't recommend us, but please know that we do our best and provide caveats to prevent misunderstandings.