Hot Weather Shipping FAQ
Nothing is better than enjoying your favorite candy
during the hot summer months but shipping candy can
be tricky if precautions are not taken.
We ship candy all over the country, as well as overseas, and have compiled a list of Frequently Asked Questions that will, hopefully, help you choose a shipping option that allows your favorite candy to arrive intact.
Should specific questions arise, please do not hesitate to contact Customer Service at (888) 525-7577 or support@candyfavorites.com.
CAN YOU GUARANTEE THAT MY CANDY WILL ARRIVE IN PERFECT CONDITION?
Despite our best efforts, we can not guarantee that your candy will arrive in perfect condition nor can we issue refunds, or replace damaged product, in the event that damage occurs due to extremes of temperature.
All candy that leaves our temperature controlled warehouse is inspected and is in perfect condition when shipped.
WHEN IS CANDY SHIPPED?
Between the months of June – September, we ship Monday through Thursday as we want to limit time in transit.
WILL PERISHABLE CANDY LAST MORE THAN THREE (3) DAYS IN TRANSIT?
It has been our experience that perishable candies, such as chocolate or gummi candy items, will not last longer than three (3) days in transit.
If you are shipping west of the Mississippi, we strongly recommend that you chose an Expedited Shipping Option such as 2 Day Shipping or Overnight Delivery. We also recommend that you choose a Thermo Case and an appropriate amount of ice packs.
Below is a list of states with corresponding time in transit. Please note that time in transit does not include weekends.
All states listed below require Expedited Shipping in order to protect perishables.
Arizona (five days)
California (five to six days)
Colorado (four to five days)
Idaho (five to six days)
Montana (five days)
Nevada (five days)
Nebraska (three to four days)
New Mexico (five days)
North Dakota (four days)
Oklahoma (four days)
Oregon (five to six days)
South Dakota (four days)
Texas (four days)
Utah (five days)
Washington (five to six days)
Wyoming (four to five days)
To see exact time in transit, please visit United Parcel Service by clicking here. Please note that the zip code from where your package is shipping is 15132.
WILL A THERMO CASE PROTECT MY FAVORITE CANDY?
A Thermo Case, without ice packs, will not offer adequate protection against heat. Used in conjunction with ice packs, this will greatly enhance the protection of your candy.
HOW MANY ICE PACKS DO YOU SUGGEST?
We suggest that you purchase one (1) ice pack per perishable candy item ordered. As stated above, used in conjunction with a Thermo Case, this will improve your chances of having your candy arrive intact.
HOW LONG DO ICE PACKS LAST?
Although our ice packs are reusable, we have found, on average, they will last no longer than three (3) days and in the event of extremely hot temperatures, may last only two (2) days.
WHAT CANDIES ARE THE MOST PERISHABLE?
Any candy that is made of chocolate or a gelatin byproduct will be damaged by extremes of temperature.
The following candies tend to be the most perishable:
- Any product whose main ingredient is chocolate, such as Brach’s Chocolate Stars, Chocolate Cigars, Chocolate Coins, Coconut Bon Bons, Colorworks M&M’s, Malted Milk Balls, Misty Mints, will be damaged if exposed to warm temperatures. This also includes candy bars and Concession Candy.
- Any product that has a gelatin base, such as Gummi Candy or Jelly Beans, will be damaged if exposed to warm temperatures.
The best rule of thumb per shipping perishables is, if in doubt, upgrade to Expedited Shipping and add a Thermo Case and the appropriate amount of ice packs.