Hot Weather Shipping FAQ

Shipping candy and chocolate during the summer can be a challenge but if you use the proper precautions, there is a strong chance that your favorite candy will arrive intact. Nothing is better than enjoying your favorite candy during the hot summer months, but shipping can be tricky if precautions are not taken.

We ship all over the country, as well as overseas, and have compiled a list of Frequently Asked Questions to help you choose a shipping option that allows your favorite candy to arrive intact.

CAN YOU GUARANTEE THAT MY CANDY WILL ARRIVE IN PERFECT CONDITION?

Despite our best efforts, we can not guarantee that your candy will arrive in perfect condition. We cannot issue refunds or replace damaged product in the event that damage occurs due to extreme temperatures.

All candy that leaves our temperature-controlled warehouse is inspected and verified to be in perfect condition when shipped.

WHEN IS CANDY SHIPPED?

Between the months of June – September, we ship Monday through Thursday in order to limit time in transit.

WILL PERISHABLE CANDY LAST MORE THAN THREE (3) DAYS IN TRANSIT?

It has been our experience that perishable candies, such as chocolate or gummi candy items, will not last longer than three (3) days in transit.

If you are shipping West of the Mississippi, we strongly recommend that you choose an Expedited Shipping Option such as 2-Day Shipping or Overnight Delivery. We also recommend that you choose a Thermo Case and an appropriate amount of ice packs.

Below is a list of states with corresponding time in transit. Please note that we do not offer weekend delivery and that all time in transit is determined based on traditional business days, between and including Monday to Friday. Business days do not include public holidays and weekends, and we are not able to offer weekend delivery on online orders.

All states listed below require Expedited Shipping in order to protect perishables.

Arizona – Majority in 4 Days
California – 4 Days
Colorado – 3 to 4 Days
Idaho – 4 to 5 Days
Montana – 4 Days
Nevada – 4 Days
Nebraska – 3 Days
New Mexico – 4 Days
North Dakota – 3 to 4 Days
Oklahoma – 3 Days
Oregon – 4 to 5 Days
South Dakota – 3 Days
Texas – 2 to 5 days
Utah – 4 Days
Washington – 4 Days
Wyoming – 3 to 4 Days

WILL A THERMO CASE PROTECT MY FAVORITE CANDY?

A Thermo Case, without ice packs, will not offer adequate protection against heat. Used in conjunction with ice packs, this will greatly enhance the protection of your candy.

HOW MANY ICE PACKS DO YOU SUGGEST?

We suggest that you purchase one (1) ice pack per perishable candy item ordered. As stated above, used in conjunction with a Thermo Case, this will improve your chances of having your candy arrive intact.

HOW LONG DO ICE PACKS LAST?

Although our ice packs are reusable, we have found, on average, they will last no longer than three (3) days. In the event of extremely hot temperatures, ice packs may last only two (2) days.

WHAT CANDIES ARE THE MOST PERISHABLE?

Any candy that is made of chocolate or a gelatin byproduct will be damaged by extremes of temperature.

The following candies tend to be the most perishable:

Any product whose main ingredient is chocolate, such as Brach’s Chocolate Stars, Chocolate Cigars, Chocolate Coins, Coconut Bon Bons, Colorworks M&M’s, Malted Milk Balls, or Misty Mints, will be damaged if exposed to warm temperatures. This also includes candy bars and Concession Candy.

Any product that has a gelatin base, such as Gummi Candy or Jelly Beans, will be damaged if exposed to warm temperatures.

The best rule of thumb for shipping perishables is to err on the safe side. When in doubt, upgrade to Expedited Shipping and add a Thermo Case with the appropriate amount of ice packs.