Frequently Asked Questions

Where can I buy my favorite candy near my city?

People often ask where products can be purchased locally . Although we sell candy to many stores throughout the United States, we are unable to suggest local establishments where you can purchase products represented on CandyFavorites.com.

The good news is, if you can find a candy on our site, you can order it online or by calling us at (412) 678-8851.  Your candy be shipped directly to your door, saving you time, money, and gas. 


Why does my favorite candy taste different than I recall?

In the candy industry, the only constant is change (or so the expression goes).  Over time, taste buds and product formulations evolve.  Many beloved retro candies have disappeared and others have been acquired by new manufacturers -- an example is Brach's who was acquired by Ferrara Pan in 2012.  These companies often change formulas or packaging without notice.

Certain products also respond to changes in temperature and humidity.  For example, Satellite Wafers or Marpo Cones may not taste crunchy if exposed to humidity.   Similarly, candies that are gummi or dextrose based may be less chewy / harder if exposed to colder temperatures.

We only sell the latest products and go to great lengths to provide up-to-date product information.  However, it's possible that a beloved candy may taste differently than it did many years ago.  This doesn't mean it's defective, just that it's been revised over time.  And unfortunately, as a wholesaler, we have no control over the manufacturing process.


Is there tax on my purchase?

In Pennsylvania, there is no tax on candy.  If you are using candy for resale, you would want to contact local authorities per your tax requirements.


Can I purchase from you?

Anyone who enjoys candy can order as we remain one of the only online candy companies not requiring a minimum order.  

If your company wishes to purchase from us, we are able to handle shipping to multiple destinations, including overseas.

For wholesale orders, we require a minimum $500 per order in addition to proof of a state licensed resale certificate. Please contact us to learn about our wholesale program.


Why is shipping expensive?

We are one of the only online candy companies that doesn't use shipping to make a profit. We also offer one of the lowest Free Shipping thresholds. 

For more information about shipping costs, take a look at our Shipping FAQ Page.


How long does it take for my order to arrive?

Most orders are shipped within 48 hours of receipt. If your order is for a large quantity, there may be a delay. If this happens, customer service will contact you.

Find out time in transit via United Parcel service. Our zip code is 15132.


How can I pay if I don't have a credit card?

We prefer payment by credit card -- we accept American Express, Discover, Mastercard and Visa --  but you can also pay by certified check or money order.

Please mail payment to:

CandyFavorites.com
1101 Fifth Avenue
McKeesport, PA 15132


How long does candy last?

As we sell 3,000 different kinds of candy, this is a difficult question. Some candies last a long time, but it is best to order as close as possible to the date needed. Unlike other online candy stores, our items are kept in stock and available for immediate delivery. 

Click the link to learn more about Suggested Shelf Life


Do you repackage candy?

We often repackage bulk candy that comes in cases weighing thirty pounds or more!  The most common packaging is a heavy plastic bag with a twist tie.  This allows for the safest candy transport, especially for candies with irregular sizes.

Products received are packed in the most sanitary conditions in a facility regularly inspected by the Pennsylvania Department of Health. To view our recent Health Certificate, please click here.


Can you send me a catalog?

In order to remain environmentally sensitive, we are not able to send catalogs by mail.  All of the products we offer can be viewed on the website anywhere, anytime.


What has happened to my favorite candy? I can't find it on your site.

Many retro candy classics have been discontinued and are no longer available. If you don't find your favorite candy, check for it on our list of Discontinued Candy.


Are you really the oldest candy wholesaler in the nation and the Internet's oldest candy store?

CandyFavorites was launched under a different name in 1997, making it amongst the first candy related websites. We were the first online retailer of many of the candy brands we carry. We are backed by McKeesport Candy Co., which opened in 1925, but was incorporated in 1927. This makes us one of the oldest privately owned wholesale candy companies still in existence! 


What is it like to work at a candy company?

Well, it's pretty sweet. Our employees say it's like being a kid in a candy store. With a candy warehouse over two city blocks long, we have to agree!

See CandyFavorites.com Reviews at Bizrate.com